pizzaexpressyourself.co.uk

This was an odd one - the place is familiar enough and I have eaten there before, but on this occasion I noticed something peculiar.

First off, the service was OK - nothing superb, mind you as they were rather busy. It got a little impersonal, truth be told. The food was prompt, and on the whole good, but we didn’t linger for a dessert and this is probably because of the environment.

Strangely, there is a small step just inside the main entrance which presents no issue on arrival. However, on leaving the restaurant there were two incidents where people simply didn’t notice the drop down to another level and actually fell over. The manager wasmost apologetic on both occasions but it left me wondering how many poor diners had suffered a similar fate, and how soon it would be before the restaurant actually did something about the situation. For example, a high visibility edge would be a start, but there is nothing like that in place.

Yes, you need to take responsibility for where you walk, but I got the impression that this was a fairly regular experience in Chelmsford. It shouldn’t be, for sure. For this reason I am going to give this restaurant a ower score - good food needs to be served well and in an environment that you enjoy There’s nothing remotely enjoyable watching old ladies fall over in front of you as you eat… unless that kind of thing appeals to you, in which case, go to Chelmsford!